Privacy Policy cookies, gdpr privacy policies Conisbrough

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Privacy Policy for PC Repairs Conisbrough

Last Updated: 12 April 2025

1. Introduction

We at PC Repairs Conisbrough ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our computer repair services.

2. Information We Collect

We may collect:

• Name and contact details

• Computer specifications and fault details

• Payment information

• Service history

• Any other information you voluntarily provide

3. How We Use Your Information

We use your information to:

• Provide computer repair services

• Process payments

• Communicate about repairs

• Send service updates

• Maintain service records

• Improve our services

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. Your computer data is handled with strict confidentiality during repairs.

5. Data Retention

We retain your information only for as long as necessary to:

• Complete requested services

• Maintain service records

• Comply with legal obligations

• Handle warranty claims

6. Your Rights

You have the right to:

• Access your personal data

• Request data correction

• Request data deletion

• Withdraw consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

7. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties. Information may only be shared with:

• Payment processors

• Legal authorities (if required by law)

8. Cookies

Our website uses essential cookies to ensure basic functionality. You can control cookie settings through your browser.

9. Contact Us

For privacy-related queries, please contact us at:

Email: pcrepairsconisbrough@gmail.com

Address: 15 Castewell, Conisbrough, DN12 3FD

Phone: 07918 284388

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website.

11. Data Protection Officer

For data protection enquiries, contact our Data Protection Officer at:

Email: pcrepairsconisbrough@gmail.com

Phone: 07918 284388

This policy complies with the UK Data Protection Act 2018 and UK General Data Protection Regulation (UK GDPR) requirements.